Building the Right Relationships
In construction, every decision helps build what comes next.
That’s why relationships matter.
At Travelers, we work closely with contractors to understand their business, their goals and how they operate day to day. It’s how we build long-term relationships grounded in trust, consistency and a shared focus on success.
A relationship that goes beyond the bond
Surety is more than a requirement, it’s a relationship built over time.
Our teams bring industry experience and a deep understanding of construction to every conversation. We take a thoughtful approach to underwriting and work alongside contractors to help them navigate challenges, manage risk and move their business forward.
(SPEECH)
[MUSIC PLAYING]
(DESCRIPTION)
Logo: Travelers. Text: The right relationship. Four people in hard hats and hi-vis vests walk a floor of a jobsite. Imagery of construction and planning, like a saw and blueprints, fills a grid.
(SPEECH)
SPEAKER 1: The construction business can be challenging. Success is all about getting things right--
(DESCRIPTION)
Three people in hard hats look over blueprints. A man smiles in an office.
(SPEECH)
MARSHALL: Tell me about it.
SPEAKER 1: --the right plans, the right materials and the right partners, like Rob, Kailey and Jason.
(DESCRIPTION)
People discuss over blueprints and models. Text: Right plans. Metal beams and other materials sit in a stack. Text: Right materials. Three people cross their arms. The man on the left wears a Travelers umbrella pin. The woman in the center wears a Travelers hard hat. Text: Right partners. Rob, Kailey, Jason. The three employees form a grid with five others.
(SPEECH)
Like all Travelers employees, they have the right experience, expertise and understanding to get things done.
JASON: I speak fluent construction.
(DESCRIPTION)
A man drafts a plan. A woman lays down a blueprint. Two people in protective gear shake hands at a jobsite. Jason smiles. A shovel pierces the dirt. Text: Travelers, Construction Surety.
(SPEECH)
SPEAKER 1: After all, Travelers Construction Surety believes great projects start with the right relationships.
(DESCRIPTION)
A group of people plunge their shovels into the dirt at once, then look up and smile. Some wear Travelers hard hats. Others have hard hats that say: JBHC Construction. Kailey smiles at the office.
(SPEECH)
KAILEY: Relationship? That's my middle name.
LEWIS: It's the secret sauce.
(DESCRIPTION)
A man in a Travelers polo works at a round table. A man and woman in protective gear stroll across a job site.
(SPEECH)
SPEAKER 1: Our surety experts are trained to put themselves in your shoes.
ELISSA: Or work boots.
SPEAKER 1: Well played, Elissa.
(DESCRIPTION)
Text Elissa. Elissa wears boots, a yellow hi-vis vest, and a Travelers hard hat. She grins.
(SPEECH)
We're here to help your business succeed with the tools, insights and support to go beyond the bond.
(DESCRIPTION)
Two people confer over a document as a model of skyscrapers rotates on a computer. Others meet in a conference room. Text: Brian, Alissa.
(SPEECH)
BRIAN: Way beyond.
ALISSA: Way beyond.
ELISSA: Way beyond.
SPEAKER 1: We deliver the building blocks of great surety relationships, peer group analysis, leadership development, succession and strategic planning, overhead benchmarking, financial risk control and more.
(DESCRIPTION)
Gloved hands hold a concrete brick. One man points to another's computer monitor in an office. Text: Peer group analysis, leadership development, succession and strategic planning, overhead benchmarking, financial risk control and more.
(SPEECH)
SPEAKER 2: Now, that is how you build relationships.
SPEAKER 1: Doing relationships right. It's how Travelers supports the success of our construction clients.
LEWIS: It's what I do.
(DESCRIPTION)
A woman smiles in an office. In a grid, four different pairs of people shake hands. A man cuts a red ceremonial ribbon. Text over the man at the round table says: Lewis.
(SPEECH)
SPEAKER 1: Talk to a Travelers Construction Surety agent today and learn how we help businesses succeed.
(DESCRIPTION)
Logo: Travelers. Text: Talk to a Travelers Construction Surety agent today. Travelers dot com slash Construction Surety. Text over the smiling man in the office says: Marshall.
(SPEECH)
MARSHALL: It's the right thing to do.
(DESCRIPTION)
Logo: Travelers. Text: Talk to a Travelers Construction Surety agent today. Travelers dot com slash Construction Surety. Text: Travelers Casualty and Surety Company of America and its property casualty affiliates. One Tower Square, Hartford, CT 06183. This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. The services referenced herein are provided for risk management purposes relating to Travelers' potential bond and/or insurance exposure and are not intended as any form of legal advice. Travelers assumes no liability to any party for damages arising out of or in connection with the services. Customers are encouraged to seek advice from their own attorney or professional advisor prior to implementing any recommendations or suggestions provided by Travelers. Copyright 2026 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.
Insight that supports your business
We use industry data and real-world experience to provide perspective on your business, helping you:
- Understand how your performance compares to peers.
- Evaluate financial risk across projects and operations.
- Plan with greater confidence before, during and after a build.
Because every contractor operates differently, our approach is tailored to your business, your financial position, your project pipeline and your long-term goals.
Construction surety insights and expertise
Peer Group Analysis
We know the construction business can be tough, and any opportunity to gain an edge is valuable in an increasingly competitive environment. Travelers’ Peer Group Analysis (PGA) can help you seize opportunities while helping to mitigate financial risks your business faces.
Financial Stress Test
Cash flow can be one of the biggest challenges for contractors. Large projects fuel growth, but they also can cause a cash-flow crunch. A Financial Stress Test can be a powerful way to help gain perspective on your future cash-flow risks before committing to new projects.
4 Reasons Contractors Fail and How to Mitigate Risk with the Right Planning
To determine the most common reasons contractors fail during periods of economic uncertainty, Travelers Construction Surety conducted an analysis of construction industry losses over time.